I’ve been testing out a brand new service from Ribbit called Ribbit for Salesforce that has awesome voice to text features, click to call via their web-based phone, and all using my existing AT&T Nokia n95. Here are the cool features that I think you would enjoy:
- Receive a text transcription of the vmail message that was left by my co-worker Don (especially helpful when I ignore his call and I can multi-task within my meeting)
- If I am on a business trip and still want to take phone calls from my 408 number I just need to load up salesforce.com and take the calls via the Ribbit for Salesforce web phone. My mom doesn’t need to remember the country code to call me in Italy just my regular phone number.
- To keep track of all the voice mails from my client “A” in salesforce.com, I can just drill-down into that lead detail page and listen to the vmails and view the text transcription for the past few months — very useful!!
- Say I’m at my house (which has notoriously bad cell phone signal) I can login to salesforce.com and take the phone call via the Ribbit for Salesforce web-phone
rksar at yahoo dot com